Adds face-to-face care with a partner audiologist near you to your hearing aid purchase.
What's included
- 5 in-person visits in your first year
- Real-ear measurement and physical fitting
- Dome, wire and receiver changes done in person
- Hands-on cleaning and servicing
- Everything included in online care — remote programming, video appointments, unlimited phone and email support
Your chosen clinic is recorded on the order at checkout. After the first year, additional in-person appointments are charged by the clinic at their standard follow-up rate.
This is an add-on and is sold alongside a hearing aid purchase.
Let us know abour your query!
Adds face-to-face care with a partner audiologist near you to your hearing aid purchase.
What's included
- 5 in-person visits in your first year
- Real-ear measurement and physical fitting
- Dome, wire and receiver changes done in person
- Hands-on cleaning and servicing
- Everything included in online care — remote programming, video appointments, unlimited phone and email support
Your chosen clinic is recorded on the order at checkout. After the first year, additional in-person appointments are charged by the clinic at their standard follow-up rate.
This is an add-on and is sold alongside a hearing aid purchase.
Shipping, Returns & Exchange
We want every customer to feel confident and supported when purchasing their hearing aids. Here’s how we make your experience safe, secure and worry-free:
Shipping
- Free & fast shipping on all hearing-aid orders.
- Dispatch within 24 hours for all in-stock products.
- Typical delivery time: 3–7 business days, depending on your location.
Returns & Exchange
We offer a smooth and flexible return policy to ensure you’re fully satisfied.
- 7-Day Easy Returns: If the product is unused and in original condition.
- Hassle-Free Exchange: If you want to swap for a different model or colour, our team will assist you instantly.
- Pickup available in most serviceable pin codes.
Warranty & Protection
All our Phonak Sphere Infinio models come with:
- 3-Year Manufacturer Warranty
- 3-Year Loss & Damage Coverage (accidental damage, lost device, moisture damage etc.)
- 100% Authentic, Clinic-Verified Products
Your purchase is always protected.
Payment & Financing
- 0% Interest EMI available at checkout.
- All major cards, UPI, net banking & wallet payments supported.
- No hidden charges.
Support & After-Care
Buying from us includes lifetime support, at no additional cost:
- Remote fine-tuning
- Assistance with pairing, connectivity & app setup
- Troubleshooting & care guidance
- Free follow-ups whenever you need help
We stay connected with you long after your purchase.
Need Help?
We’re always here to assist you!
Contact our support team anytime for guidance, returns, exchanges or product questions.
Professional hearing care anytime you need it.
Certified Audiologist Support, Unlimited for Life
Our team of certified audiologists is available to guide you through every step of your hearing journey. From personalised tuning and remote adjustments to ongoing care and expert advice, you get unlimited professional support — for life. No clinic visits, no hidden fees, just dependable hearing care whenever you need it.
Free Deliveries
Across USA Only
Easy Returns
Return Within 60 Days
